Video Conferencing Platform provides chat feature wherein user can chat with all members/groups from his friends/group list.
Features of chat>
• Reporting Management: It has the ability to get all sort of possible reports that would not let any factor to hit the accuracy ratio of the organization. We can talk this in terms of agent reports , call reports , call history , recordings and lot more.
• Client Satisfaction: We believes in client satisfaction with the product being given. We are here to serve our clients to the best of our team efforts.
• Cost Effective Product: This package is an effective cost outcome for all the Centers who do not require investing much amount in one go. It offers all the best possible functionalities irrespective of the cost.
• No Server Required: this is a cloud hosted solution which requires no server with no complex configurations. It only requires a PC/Laptop to make the agents live.
• No Gsm Gateway: No cost is required to invest into GSM devices. It can directly be connected to the analog lines.
• No Need to Install: This is cloud hosted solution isn't required any Installation. It can easily be live in a shorter time span.